Support Center
Frequently Asked Questions
Everything you need to know about BikoTime.
What exactly am I buying?
You are buying access to BikoTime. It is a time-tracking and productivity web app. You get tools to track hours and manage tasks.
You get instant access to your workspace after payment. We do not ship physical products.
How do I access the software?
Access is instant. Once you pay, we email your login details. You just click the link and log into your dashboard.
Check your spam folder if you do not see it. If you need help, email us directly.
Is my payment information safe?
Yes. We use Stripe and PayPal for all payments. Your card details stay on their secure servers.
We never see or store your credit card number. We only receive a notification that your payment succeeded.
Can I use this on my mobile phone?
Yes. BikoTime works perfectly on any device. You can track time on your phone, tablet, or laptop.
The dashboard adjusts automatically to your screen size.
Do you offer a refund?
We offer a 7-day money-back guarantee. Try the software for a week.
If it does not fit your workflow, email us. We will refund your payment quickly. Check our Refund Policy page for full details.
Who is this software for?
It is for anyone who needs to focus. Freelancers use it to track billable hours.
Students use it to study. Professionals use it to finish tasks and leave work on time.