Refund Policy

We want you to be satisfied with BikoTime. We sell access to digital software. Our refund policy works differently than a store selling physical items.

Buying an account means you accept these terms. Read this page to understand our refund rules. We keep our process simple and transparent.

We offer a strict 7-day money-back guarantee. If our software does not fit your workflow, request a full refund within 7 calendar days of your purchase.

We do not issue refunds after this 7-day window. This protects our business. Once your refund is processed, your account access is terminated immediately.

Most problems are technical. If you cannot log in, track time, or access your dashboard, contact our support team first. We can fix most issues quickly.

We resolve technical bugs within 24 hours. Let us help you before you cancel your account. We want you to get work done, not wait on emails.

To get a refund within 7 days, email bikotime.support@gmail.com. You must use the exact email address linked to your BikoTime account.

Include your order number or receipt. We will process your request and send a confirmation. Approved refunds go back to your original payment method.

We release approved refunds immediately. However, your bank or PayPal may take 5 to 10 business days to post the funds to your account.

BikoTime does not control this delay. It depends entirely on your financial institution. We appreciate your patience.

We deny refunds if we detect fraud or abuse. This includes repeatedly buying and canceling accounts. It also includes exporting large amounts of data just to demand a refund afterward.